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Upgrade question [message #87449] Sat, 28 December 2019 12:26 Go to next message
nozzles is currently offline  nozzles
Messages: 12
Registered: March 2019
Location: Canada
Junior Member
Quick question: I have a 2882 and ULN-2 ... both expanded. If I do not upgrade these to 3d, will support for 2d be removed? It's a lot of money to upgrade (even with the incentive) and I want to make sure I can still use these units.
Thank you!


Pro Tools 12
ULN-2 2D
2882 2D

Re: Upgrade question [message #87450 is a reply to message #87449] Sat, 28 December 2019 18:42 Go to previous messageGo to next message
bj is currently offline  bj
Messages: 406
Registered: July 2011
Senior Member
They still work, and if you have problems and need support we are still providing tech support and service for them.

The will work up-to and including macOS Mojave (10.14.x). MIOConsole for 2d is a 32-bit Carbon application and will not run on Catalina (10.15) and newer, and we will not be updating it to run on 10.15 or newer.

So if you want to move to 10.15, you will need to upgrade to 3d.

But as long as you stay on 10.14 or older, you can still use your units without upgrading to 3d.
Re: Upgrade question [message #87451 is a reply to message #87450] Sun, 29 December 2019 16:11 Go to previous messageGo to next message
nozzles is currently offline  nozzles
Messages: 12
Registered: March 2019
Location: Canada
Junior Member
Thank you for the info. I notice there is an additional 50.00 charge for 'legacy' boxes ... how do I determine if my boxes are 'legacy' or not?


Pro Tools 12
ULN-2 2D
2882 2D

Re: Upgrade question [message #87452 is a reply to message #87451] Sun, 29 December 2019 16:23 Go to previous messageGo to next message
bj is currently offline  bj
Messages: 406
Registered: July 2011
Senior Member
If your box has a 2d Card in it, it is not legacy. If it doesn't have a 2d card, then it is legacy and we need to add an additional board to the upgrade kit. Since your boxes have 2d, you don't need the legacy kits.
Re: Upgrade question [message #87453 is a reply to message #87450] Sun, 29 December 2019 16:28 Go to previous messageGo to next message
nozzles is currently offline  nozzles
Messages: 12
Registered: March 2019
Location: Canada
Junior Member
In attempting to order, 'legacy' boxes are referenced. How can I determine if my boxes are 'legacy' or not?
Thanks!


Pro Tools 12
ULN-2 2D
2882 2D

Re: Upgrade question [message #87454 is a reply to message #87453] Sun, 29 December 2019 16:41 Go to previous messageGo to next message
bj is currently offline  bj
Messages: 406
Registered: July 2011
Senior Member
You have 2d cards in your boxes, so they are not legacy.
Re: Upgrade question [message #87455 is a reply to message #87454] Sun, 29 December 2019 16:52 Go to previous messageGo to next message
nozzles is currently offline  nozzles
Messages: 12
Registered: March 2019
Location: Canada
Junior Member
Thanks again - apologies for multiple posts , I was having ISP issues.

Pro Tools 12
ULN-2 2D
2882 2D

Re: Upgrade question [message #87456 is a reply to message #87455] Sun, 29 December 2019 16:54 Go to previous message
bj is currently offline  bj
Messages: 406
Registered: July 2011
Senior Member
No problem; I just wanted to make sure I was clear.
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