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ULN-2 crackling/clicking [message #85398] Wed, 22 August 2012 13:22 Go to next message
barrettisgold is currently offline  barrettisgold
Messages: 8
Registered: August 2012
Location: UK
Junior Member
My ULN-2 has started to click/crackle on recordings. At first I thought it was my mics but I have tried recordings with others and get the same results. All software, firmware and drivers are up to date on both my Macbook Pro and ULN-2.

I don't hear it when monitoring, only on playback of the recorded file. Everything else, not recorded (i.e. exiting music track) sounds fine. This makes me think that it has to be somewhere in the ADC process.

Any help would be greatly appreciated as I am currently using the ULN-2 on sound design job.

Cheers,

Tom
Re: ULN-2 crackling/clicking [message #85399 is a reply to message #85398] Wed, 22 August 2012 13:42 Go to previous messageGo to next message
Allen is currently offline  Allen
Messages: 156
Registered: July 2011
Senior Member
Please open at ticket with support so that we can get all the relevant information to help you solve your problem.

Metric Halo
www.mhlabs.com
727-725-9555
Re: ULN-2 crackling/clicking [message #85419 is a reply to message #85399] Fri, 07 September 2012 09:23 Go to previous messageGo to next message
fever is currently offline  fever
Messages: 13
Registered: September 2012
Location: Zurich, Switzerland
Junior Member
same here (LIO-8 +4). happens when recording since i upgraded to 10.8, signal is distorted and crackles on all eight inputs. playback of previously recorded files is clean. at first i suspected the A/D converter. but since it occured after upgrading from 10.7 to 10.8, i wonder if this could be a OS X related issue? (i'm using the LIO-8 with a mac mini)
Re: ULN-2 crackling/clicking [message #85420 is a reply to message #85419] Fri, 07 September 2012 09:29 Go to previous messageGo to next message
Allen is currently offline  Allen
Messages: 156
Registered: July 2011
Senior Member
fever,
I don't know what the status of barretisgold's issue is, but you should see this thread.

Allen


Metric Halo
www.mhlabs.com
727-725-9555
Re: ULN-2 crackling/clicking [message #85421 is a reply to message #85420] Fri, 07 September 2012 09:36 Go to previous messageGo to next message
fever is currently offline  fever
Messages: 13
Registered: September 2012
Location: Zurich, Switzerland
Junior Member
i've read that thread before posting. however, it's (still) unclear to me whether this is a core audio issue and if either metric halo and/or apple are working on a fix.
Re: ULN-2 crackling/clicking [message #85422 is a reply to message #85420] Fri, 07 September 2012 09:41 Go to previous messageGo to next message
barrettisgold is currently offline  barrettisgold
Messages: 8
Registered: August 2012
Location: UK
Junior Member
Hi Guys,

I opened a ticket and Metric Halo support responded very quickly and opened a dialogue to try and figure out the problem. In simple terms, I believe it is a problem to do with how 10.8 handles audio. Hopefully this will be addressed in the next Mac OS update. I've noticed 10.8.1 is out now. I've not upgraded to this form 10.8 yet as I'm currently on holiday! Fingers crossed they've fixed it though.

Anybody know?

I'll report back when I get home and test it.
Re: ULN-2 crackling/clicking [message #85423 is a reply to message #85421] Fri, 07 September 2012 10:35 Go to previous messageGo to next message
Allen is currently offline  Allen
Messages: 156
Registered: July 2011
Senior Member
fever wrote on Fri, 07 September 2012 09:36
i've read that thread before posting. however, it's (still) unclear to me whether this is a core audio issue and if either metric halo and/or apple are working on a fix.


This appears to be a Core Audio issue, since it has been reported on other hardware as well. As I said in the other thread, we have not been able to reproduce the problem here; that doesn't mean we're denying that customers are experiencing issues, but we can't fix it (or help Apple fix it) until we can see it. I would encourage you to open a ticket with support and give them the info they need so that we can attempt to see the problem first hand.


Metric Halo
www.mhlabs.com
727-725-9555
Re: ULN-2 crackling/clicking [message #85424 is a reply to message #85422] Fri, 07 September 2012 10:36 Go to previous messageGo to next message
Allen is currently offline  Allen
Messages: 156
Registered: July 2011
Senior Member
barrettisgold wrote on Fri, 07 September 2012 09:41
Hi Guys,

I opened a ticket and Metric Halo support responded very quickly and opened a dialogue to try and figure out the problem. In simple terms, I believe it is a problem to do with how 10.8 handles audio. Hopefully this will be addressed in the next Mac OS update. I've noticed 10.8.1 is out now. I've not upgraded to this form 10.8 yet as I'm currently on holiday! Fingers crossed they've fixed it though.

Anybody know?

I'll report back when I get home and test it.


As far as I know this is still happening in 10.8.1 and possibly 10.8.2.


Metric Halo
www.mhlabs.com
727-725-9555
Re: ULN-2 crackling/clicking [message #85425 is a reply to message #85424] Fri, 07 September 2012 11:42 Go to previous messageGo to next message
fever is currently offline  fever
Messages: 13
Registered: September 2012
Location: Zurich, Switzerland
Junior Member
i can confirm that crackling distortion is also happening on 10.8.1
Re: ULN-2 crackling/clicking [message #85426 is a reply to message #85425] Fri, 07 September 2012 18:55 Go to previous messageGo to next message
dergit is currently offline  dergit
Messages: 12
Registered: September 2012
Location: Munich
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And I confirm that it's also happening on a MIO 2882 (and a M-Audio FW1814 for that matter)... so I guess we know who to complain to...
Re: ULN-2 crackling/clicking [message #85427 is a reply to message #85426] Sun, 09 September 2012 03:48 Go to previous messageGo to next message
fever is currently offline  fever
Messages: 13
Registered: September 2012
Location: Zurich, Switzerland
Junior Member
rob robinson of Channel D suggested using more buffer. i used HALlabs app (from the apple developer tools) to change the buffer size from 512 to 2048 and -- BINGO!! -- the distortion and the crackling are gone. you may want to try this... (if you have no access to the HALlabs tool, send me a PM)
Re: ULN-2 crackling/clicking [message #85428 is a reply to message #85427] Tue, 11 September 2012 06:46 Go to previous messageGo to next message
dergit is currently offline  dergit
Messages: 12
Registered: September 2012
Location: Munich
Junior Member
Yeah, I've noticed increasing the buffer helps. It only goes up to 1024 in Logic, though, which isn't quite enough sometimes. Really annoying because I used to be able to mix with 512 easily.
Re: ULN-2 crackling/clicking [message #85445 is a reply to message #85428] Wed, 19 September 2012 17:32 Go to previous messageGo to next message
dergit is currently offline  dergit
Messages: 12
Registered: September 2012
Location: Munich
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Did 10.8.2 fix it for anyone?
Re: ULN-2 crackling/clicking [message #85446 is a reply to message #85445] Wed, 19 September 2012 19:01 Go to previous messageGo to next message
fever is currently offline  fever
Messages: 13
Registered: September 2012
Location: Zurich, Switzerland
Junior Member
i went back to 10.6.8. that fixed it Wink (really, i didn't/don't have the nerve to wait for apple to sort this out.)
Re: ULN-2 crackling/clicking [message #85449 is a reply to message #85446] Wed, 19 September 2012 21:18 Go to previous messageGo to next message
Metralla is currently offline  Metralla
Messages: 12
Registered: September 2012
Location: San Jose, CA
Junior Member
That's good you were able to downgrade so easily.

Regards,
Geoff
Re: ULN-2 crackling/clicking [message #85452 is a reply to message #85449] Thu, 20 September 2012 01:13 Go to previous messageGo to next message
fever is currently offline  fever
Messages: 13
Registered: September 2012
Location: Zurich, Switzerland
Junior Member
quickly it wasn't... i had to do a complete re-install from scratch. cost me a couple of hours to have the system up and running properly again.

however, it taught me a lesson: NEVER change a working system unless you absolutely have to.
Re: ULN-2 crackling/clicking [message #85453 is a reply to message #85452] Thu, 20 September 2012 08:12 Go to previous messageGo to next message
Metralla is currently offline  Metralla
Messages: 12
Registered: September 2012
Location: San Jose, CA
Junior Member
fever wrote on Wed, 19 September 2012 22:13
quickly it wasn't... i had to do a complete re-install from scratch. cost me a couple of hours to have the system up and running properly again.

however, it taught me a lesson: NEVER change a working system unless you absolutely have to.

Sorry it was such a pain. Your final comment is seriously good advice.


Regards,
Geoff
Re: ULN-2 crackling/clicking [message #85478 is a reply to message #85453] Mon, 22 October 2012 01:54 Go to previous messageGo to next message
dustpandave is currently offline  dustpandave
Messages: 22
Registered: October 2012
Junior Member
It most definately is still a problem in 10.8.2

Late 2011 MBP i7, 8 Gb RAM, OSX 10.8.2, Metric Halo ULN-2, Focal CMS65 Monitors
Re: ULN-2 crackling/clicking [message #85481 is a reply to message #85478] Mon, 22 October 2012 12:29 Go to previous messageGo to next message
dustpandave is currently offline  dustpandave
Messages: 22
Registered: October 2012
Junior Member
in addition to my above post, all my other soundcards (MR816x and an Audiobox) are working fine under 10.8.2 which leads me to believe that this is actually a driver problem with the MIO? anyone experimented in this regard?

Late 2011 MBP i7, 8 Gb RAM, OSX 10.8.2, Metric Halo ULN-2, Focal CMS65 Monitors
Re: ULN-2 crackling/clicking [message #85492 is a reply to message #85481] Thu, 25 October 2012 07:14 Go to previous messageGo to next message
dergit is currently offline  dergit
Messages: 12
Registered: September 2012
Location: Munich
Junior Member
While I did experience the Problem with an M-Audio FW1814 as well as with my MIO 2882, a while ago, Line 6 released a driver update fixing the problem with my POD HD 500. Unfortunately, I don't really plan on using that as an audio interface...
Re: ULN-2 crackling/clicking [message #85504 is a reply to message #85492] Tue, 30 October 2012 06:07 Go to previous messageGo to next message
dergit is currently offline  dergit
Messages: 12
Registered: September 2012
Location: Munich
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Just an update... MH sent me links to new drivers via email and the problems are fully resolved. If you experience bad audio in 10.8.2, get in touch with MH! Smile
Re: ULN-2 crackling/clicking [message #85529 is a reply to message #85504] Wed, 31 October 2012 17:39 Go to previous messageGo to next message
tompisa is currently offline  tompisa
Messages: 81
Registered: June 2012
Location: Germany
Member
same here. I hope that support will send hot fix patches soon . I am just started an opera recording. ULN-8 is the only interface with these problems. I cannot believe !! RME and Mytek with no problems at all. Must be a Metric Halo issue..hate to say that

just got a very quick hotfix from support- thanks Jon !

[Updated on: Wed, 31 October 2012 18:08]

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Re: ULN-2 crackling/clicking [message #85535 is a reply to message #85529] Sun, 04 November 2012 15:15 Go to previous messageGo to next message
barrettisgold is currently offline  barrettisgold
Messages: 8
Registered: August 2012
Location: UK
Junior Member
Sorry for the late response. I've only just gotten round to installing the new driver that MH sent me. It works! Thank you guys...fantastic support. Great work Jon and gang!
Re: ULN-2 crackling/clicking [message #85537 is a reply to message #85535] Tue, 06 November 2012 14:21 Go to previous messageGo to next message
dustpandave is currently offline  dustpandave
Messages: 22
Registered: October 2012
Junior Member
Is anyone here getting funny issues with MIO console tho? It crashes every now and then, and then I have to restart the computer in order to get audio output again?...
sometimes I take my laptop from work and plug it in here into the uln-2 and i get no output... then i can see the driver in sound devices/system prefs.. but no output - not visually on the hardware meter either... i use a couple of templates and still nothing - from logic and from itunes etc...

In such a case i go to Audio MIDI setup and where the ULN should be it says unknown...

only after restarting the computer (which always hangs! and i have to force shut down! ) it works again

overall my recent experience after updating to mountain lion and logic 9.1.8 has been a really dismal one, never before (even on my Windows days!) has my computer been so unstable


Late 2011 MBP i7, 8 Gb RAM, OSX 10.8.2, Metric Halo ULN-2, Focal CMS65 Monitors
Re: ULN-2 crackling/clicking [message #85543 is a reply to message #85537] Wed, 07 November 2012 04:49 Go to previous messageGo to next message
tompisa is currently offline  tompisa
Messages: 81
Registered: June 2012
Location: Germany
Member
not problems here. I am a Uln-2 and LIo8 user, on OSX 10 8.2

Check your bootstate, maybe you have to delete it. Just ask Jon from support.He is very helpfull in solving ussue. With all new and quick udates comming from apple I am now very carefull before running theses updates. Never change a running system without serious needs Wink
Re: ULN-2 crackling/clicking [message #85544 is a reply to message #85543] Wed, 07 November 2012 06:09 Go to previous messageGo to next message
dustpandave is currently offline  dustpandave
Messages: 22
Registered: October 2012
Junior Member
I think i need to chat with jon, yes.... cause all is definately not well!

how would I check and delete my boot state if i may ask?


tompisa wrote on Wed, 07 November 2012 04:49
not problems here. I am a Uln-2 and LIo8 user, on OSX 10 8.2
Never change a running system without serious needs Wink


man, no truer word a spoken. will definately take heed of that from now on.


Late 2011 MBP i7, 8 Gb RAM, OSX 10.8.2, Metric Halo ULN-2, Focal CMS65 Monitors
Re: ULN-2 crackling/clicking [message #85545 is a reply to message #85398] Wed, 07 November 2012 10:37 Go to previous messageGo to next message
tompisa is currently offline  tompisa
Messages: 81
Registered: June 2012
Location: Germany
Member
http://www.thesounddesign.com/MIO/?p=139

Re: ULN-2 crackling/clicking [message #85547 is a reply to message #85545] Wed, 07 November 2012 12:11 Go to previous message
barrettisgold is currently offline  barrettisgold
Messages: 8
Registered: August 2012
Location: UK
Junior Member
No problems here either. I've not tried it with Logic but the MIO console record feature works perfectly as does Reaper.
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